The article "Pitfalls of credit reports" touches on many points that everybody suspected for while:
"While this does punish profligate spending on credit, it also discourages full payment of debts. The FICO score increases if a cardholder keeps spending on credit, paying the minimum balance and taking as long as possible to pay off the full amount."
Translation:
It is your duty to maintain maximal profitability. You are to be in a constant state of debt, not so much that you can't repay it, but enough so you keep on paying until you die.
Failure to comply will result in harsh punishments: Existing loans and mortgages will jump in costs. Getting a job will be a lot harder.
Thank you for complying.
Should you have any complaint, feel free to call the automated help system, where you can leave a message. It's extremely unlikely that a human will ever take the time to listen to it, and nearly impossible to get action taken on it.
"There is, however, one way to ensure that a complaint is viewed in detail: According to the TransUnion employee handbook, politicians, legal workers, professional athletes and entertainment celebrities are to be given special treatment."
Translation:
If you are important enough, we might listen you. Or if we really think you may sue us.
Personally, I think I am going to try telling them that I am a lawyer.